Online Store Procedures
Information submitted during the payment process is secured and only captured for payment processing. The Oklahoma Historical Society will not retain any record of credit card or bank routing information after the completion of this transaction.
Shipping and Handling
Please allow seven to ten business days to receive your order. Shipping times and costs will vary by the distance and method of shipment. If you wish to expedite your item delivery, please contact the Museum Store at 405-522-5214 to obtain a quote for shipment and coordinate payment.
If an item is out of stock the buyer will be notified as soon as possible. The item will then be placed on backorder and shipped to the customer upon receipt.
Books are generally shipped in padded mailing envelopes. Maps and posters are mailed in cardboard mailing tubes. Gift items and larger book purchases will be shipped in padded boxes.
Refunds and exchanges must be in new and unused condition and are subject to prior approval. Return shipping costs are the responsibility of the buyer. Returns must be initiated within 45 days of shipment.
Wholesale and Tax-Exempt Orders
Wholesale, library, and school orders may be submitted by phone to 405-522-5214 or faxed to 405-522-0735. State law requires that OHS charge a sales tax to Oklahoma residents. If you do not live in Oklahoma, your order will not be subject to state sales tax. Currently, OHS is not set up to process tax-exempt purchases online. Please contact the store by phone to submit your order. You must provide a copy of your Tax Exemption ID card or letter with your order.
Frequently Asked Questions
What types of payment are accepted?
All major credit cards are accepted (American Express, Discover, MasterCard, and Visa)
What if I forgot my password?
You can request your password be reset any time online. Just click the "Login" link on the top right to go to the login page. Then click the "Forgot your password?" link and enter your email address. You will receive an email with your new password.
I lost my receipt and need to review my order. What do I do?
To review past orders, sign in to your account and click "My Account" at the top right of the page. You will then have the option to review past receipts.
If you have questions or need assistance, place contact us. Standard office hours are Monday to Saturday from 10 a.m. to 5 p.m., Central. For your protection, please do not share payment information or credit card numbers through email or voicemail.